Same dials, competing quotes, and the exclusions page first

Pre-existing conditions - anything that showed symptoms before enrollment or during a waiting period - are excluded by every insurer in the market. Some insurers make one honest exception: a curable condition can regain coverage after 6-12 symptom-free months, depending on the company (knee and ligament conditions are commonly carved out). Chronic conditions diagnosed before enrollment stay excluded for the pet's life.

The common Canadian menu is 70%, 80% or 90% reimbursement after a $0-$1,000 annual deductible, up to caps commonly between $5,000 and $15,000 (one major insurer offers no cap). The honest rule: set the deductible at the biggest bill you could comfortably absorb, and economize on the cap last - a low cap surfaces exactly when the bad year arrives.

Two forces, both structural: your pet aged, and Canadian veterinary costs have been rising roughly 6-8% a year by the profession's own account - about double general inflation. Claims you file are usually not the driver. Ask your insurer for the age-and-cost breakdown of the increase.

Accident-only costs a fraction (about $251 a year for the average dog) and covers the broken-leg and swallowed-toy scenarios - but not the far more common illness claims: allergies, infections, cancer. If the full premium fits your budget, accident-and-illness is what the coverage debate is actually about; if not, accident-only still caps your worst single day.

Yes - as ordinary property-casualty insurance under each province's Insurance Act, overseen by provincial regulators (FSRA in Ontario, the AMF in Quebec, BCFSA in British Columbia and so on). No province has a pet-specific statute. Complaints go to your provincial regulator - the link is on this page's provincial-rules section.